Frequently Asked Questions

Do I need to be vaccinated or test for Covid-19 to board the Cruise?

Current Carnival policies no longer require Covid 19 vaccination or proof of testing. Carnival reserves the right to change these policies at any time and all guests are expected to follow these policies as written at the time of sailing. All guests will be notified of any changes to Carnival’s health and safety policies. Please refer to our Health & Safety Page for the most up to date information.

What Health and safety protocols will be in place?

All health and safety policies as set by Carnival Cruise Line and can be reviewed on the health safety page by clicking here.

What happens if someone tests positive for Covid -19 while onboard?

In the event guests are in close contact with or exposed to any guest or crew member who tests positive for COVID-19, or display any symptoms for a COVID-like illness during the cruise, they and their close contacts will be required to undergo additional testing and may be required to quarantine in their stateroom until our medical team determines it is safe for them to resume their cruise activities.

If guests traveled by air to join their cruise and test positive at embarkation and are not able to cruise — or test positive during the cruise — they and their close contacts may be required to quarantine before traveling home.

What documents do I need to travel?

U.S. citizens traveling on cruises that begin and end in the same U.S. port must show proof of citizenship (such as an original or certified copy of a birth certificate) and a government-issued photo ID (such as a driver’s license). Effective June 1, 2009, U.S. citizens traveling on cruises that begin and end in different U.S. ports, or begin or end in a foreign port, must have a passport or other recognized document.

U.S. Alien Residents need a valid Alien Resident Card. Canadian citizens must present a valid passport. Non-U.S. citizens need a valid passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable. CLICK HERE to review full details of Carnival’s travel documentation requirements. To get a passport, visit your local post office or library for an application. To verify this information, please visit the US Department of State website.

Do I need to register an account?

Yes, all guests need to register an account. We need full legal names, dates of birth, citizenship as well as addresses, email, phone number and emergency contact for all passengers. Only one guest needs to make the booking. When booking you must put in the first name, last name and email of your traveling partners in order for them to be placed in your reservation.

Register your account today.

What is included in the price?

  • 3 Nights’ Accommodations onboard Carnival Conquest
  • Sailing from MIAMI FL
  • All Meals & Snacks (excluding specialty options and restaurants)
  • Coffee, Tea, Iced Tea & Juices
  • 24-Hour Room Service & Pizzeria (From 6AM to 10PM Room service will offer both complimentary items and items for fees from $2 – $6. A per item fee will apply to any order from 10:00 PM – 6:00AM)
  • Full Use of Ship Facilities: Pools, Whirlpools, Fitness Center, Salon, Spa, Casino, Duty-Free Shopping & all Carnival Events

What is not included in the price?

Airfare or Ground Transportation to Miami; transfers from the Airport to the Cruise Ship; personal expenses such as casino, spa services, soda, alcohol, cruise photos, souvenirs, excursions, certain extra exhibitions.

$299 will be added to the cabin price to cover Taxes, Government Fees, Prepaid Gratuities and booking charges.

How can I get to the ship (transportation)?

The cruise leaves from the port of Miami.
Click here for transportation information

Do children get a discount? / Age Requirements

The cruise is all ages. There are no discounts for children. In addition, children’s programs may be closed or altered for the duration of the cruise.

Where can I eat?

Breakfast, lunch, and dinner are served every day in the formal dining room and on the lido deck. Food is also served 24 hours a day in the pizzeria and through room service. (From 6AM to 10PM Room service will offer both complimentary items and items for fees from $2 – $6. A per item fee will apply to any item from 10:00 PM – 6:00AM) The formal dining rooms will be open, meaning no dining seat assignments, and usually takes an hour for a complete 3 course meal. Pool dining is buffet style.

How much money will I need to bring?

This is dependent upon your personal spending habits and budget. Excursions/Tours range from $20-$150 per person. Spa services range from $30 and up. According to your personal budget, set aside money for optional expenses.

What should I pack?

Dress is casual (shorts, shirts, skirts, jeans, etc.). Theme nights (if any) will be announced before the event. Make sure to bring plenty of sunscreen.

Is there a doctor onsite?

Should a guest require medical attention while onboard one of our vessels, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.

Can I purchase a Private Event Pass separately?

No. Events are not sold separately.  All packages must be purchased through Rose Tours only.  No one will be admitted to any of our events without proper credentials which are issued by Rose Tours.

Air Travel Information

The Cruise departs from the Port of Miami but guests can fly into either Miami International airport or Ft Lauderdale International Airport.

On Friday February 7, 2025 book flights that arrive into Miami no later than 1:00 PM or Ft Lauderdale no later than 12:00PM. Guest must arrive at the Port no later than 2:00PM.

On Monday February 10, 2025 book flights that depart from Miami no earlier than 12:00 PM or Ft Lauderdale no earlier than 1:00PM.

Lineup Changes

The celebrity & artist lineup is subject to change. No refunds will be given in the event of any artist changes.

Are pets allowed?

With the exception of Seeing Eye dogs or service animals, no pets will be allowed.

What is the cancellation policy?

Please read the cancellation policies for this chartered cruise. All payments are non-refundable. These cancellation policies differ from the standard cruise lines policies. ALL NO SHOWS WILL BE ASSESSED A 100% CANCELLATION FEE.

All guests must abide by Carnival’s health and safety requirements. Carnival reserves the right to deny boarding, quarantine, or remove from the cruise, any guest who test positive for Covid 19 or do not comply with vaccination, testing, or any health and safety protocols.  Carnival also reserves the right to deny boarding for any other reason they see fit. No refunds will be given for denial, removal or quarantine for any reason.

If you have taken insurance and you need to cancel for a covered condition, you can make a claim with the insurance carrier to recover any lost payments.

What is the policy for name changes?

Name changes are permitted for $100 per person, however at least one guest from the original reservation must remain in the room. Changing all names in a room are not permitted and considered a cancellation. Name Changes are not permitted for Match Program or Single Reservations. Cancellation penalties will apply.

The person taking your place needs to register at and add their credit card information. You must work out the money already paid among yourselves. The person taking your place pays the remaining balance to Rose Tours.

When you are ready to complete the name change, email one of the staff at Rose Tours the name of the person taking your place and who is paying the $100 name change fee.

Also have your roommates email one of the staff at Rose Tours that they approve the name change. No name change will take place till everyone on the reservation agrees in writing to the change. Once all the emails have been received, the name change will be completed. The $100 fee will be charged and confirmation will be emailed to all roommates.

Name changes can be completed up to 1 month prior to the event. No name changes will be made after the deadline.

Double Bookings

You cannot double book yourself on the event. If you double book, your reservations will be cancelled and your money refunded.

Can I upgrade/downgrade?

Upgrades are taken on a per reservation basis, if there is availability in the room and for the event itself.

Downgrades are prohibited. No Downgrade request will be taken.

How is seating determined?

Suites through 8D cabins are assigned seats first, within the first 14 rows. All other cabins will be assigned seats in the showroom according to their time of booking.

Can I save my space on Lido Deck for events and parties?

While events on the lido deck are GA and first come first serve, no guests will be able to save spots at any time. No tents or personal chairs are permitted at any time. Any guests who bring these items will be required to leave and put them back in their cabin.

How do you handle my personal data?

Our privacy policy is agreed to at the time of booking. You can review this policy here.

What are the terms and conditions?

Our terms and conditions are agreed to at the time of booking. You can review these terms here.